Level 3 HOUSING AND PROPERTY MANAGEMENT

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Course code

2A1-006

Location

Employment & Enterprise

Length of course

1 year full time

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Course Overview

This apprenticeship is ideal for individuals looking to start or progress a career in housing and property management. It is suited to those currently in, or aspiring to move into, roles such as housing officer, lettings officer, neighbourhood coordinator or property manager.

Designed for both the private and social housing sectors, this programme is perfect for individuals who enjoy working with people, solving problems and making a positive difference in communities. It particularly suits those who are organised, customer-focused and motivated to develop professional skills in a varied, people-centred role.

For employers, this apprenticeship provides a structured pathway to develop new and existing staff, ensuring they gain the knowledge, skills and behaviours required to manage tenancies effectively, support residents and deliver high-quality housing services that meet legal and industry standards.

Get career-ready while you study

From CV workshops and interview preparation to work placements and employer projects, you’ll develop the skills and experience employers value alongside your course.

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Entry Requirements

You must be working in?an appropriate role?that enables demonstration of the Knowledge,?Skills?and Behaviours (KSB’s) of the apprenticeship standard.?

GCSEs in English at grade 4 or above and Maths at grade 5 or equivalent preferred.?

Yes, you will need to meet with a member of staff for an interview and?an initial?assessment.?

Please apply online, and we will be in touch shortly.

What this course covers

You will develop the practical knowledge, skills and behaviours needed to succeed in housing and property management. This includes understanding key housing legislation and landlord responsibilities, tenancy agreements, and the legal frameworks that underpin the sector.

You will learn how to manage tenancies effectively, coordinate property maintenance, and support residents to sustain successful tenancies. The programme also covers working with communities, handling complex situations such as anti-social behaviour or rent management, and maintaining accurate records in line with organisational and regulatory requirements.

Alongside technical knowledge, you will build strong customer service, communication and problem-solving skills, preparing you to work confidently with tenants, colleagues and external partners to deliver high-quality housing services.

You will be assessed through a combination of practical, work-based activities designed to demonstrate your competence in a real housing or property management role. This includes completing a portfolio of evidence throughout the programme, followed by an end-point assessment made up of a work-based project and a professional discussion (interview/viva).

Your final assessment will test both your knowledge and ability to apply it in practice, ensuring you can confidently perform the role to industry standards.

Level 3 – Housing and Property Management apprenticeship standard

Fees and funding

No

Progression

Progress onto higher-level qualifications e.g., Level 4 and Level 6??

Opportunities to progress into a more senior job role?

Professional Recognition:
Chartered Institute of Housing (CIH) at Certified Practitioner level;
Association of Residential Letting Agents (ARLA) at Member Level;
The Property Institute (TPI) at Associate Level.

Modules

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Take the next step with confidence. Our application guide explains each stage, from choosing a course to enrolling at College.

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