Course code
2A1-007
Location
Employment & Enterprise
Length of course
1 year full time
Course Overview
This foundation apprenticeship is designed for young people (age 16-21) who are at the beginning of their career journey and want to gain real workplace experience while developing essential skills. It is ideal for those leaving school or college who are not yet ready for a full apprenticeship and would benefit from additional support to build confidence and experience in a work environment.
The programme is suitable for individuals who want to explore working in retail, business or customer service settings, while gaining a broad understanding of how organisations operate. It is particularly beneficial for those looking to develop their employability skills, understand workplace expectations and take their first step into employment.
For employers, this programme provides an opportunity to develop new talent, offering a supported route for young people to gain experience while contributing to the workplace.
Get career-ready while you study
From CV workshops and interview preparation to work placements and employer projects, you’ll develop the skills and experience employers value alongside your course.
Entry Requirements
There are no formal qualification requirements to start a foundation apprenticeship; however, you must be employed in a suitable role that allows you to develop the required knowledge, skills and behaviours.
This programme is designed for individuals with little or no work experience who are looking to take their first step into employment and develop the skills needed for future career progression.
Yes, you will be required to attend an interview and complete an initial assessment to ensure the programme is suitable for your needs and career goals.
Please apply online.
What this course covers
You will develop a broad range of employability, technical and workplace skills to support your progression into employment or further training. This includes learning how to provide effective customer service, support administrative tasks and understand how goods and services move through a business.
You will gain practical experience in a real work environment, supported by off-the-job training, helping you build confidence and understand workplace expectations. The programme also develops key skills such as communication, teamwork, problem-solving and organisation.
Alongside technical skills, you will be supported to develop English and maths (where required), as well as personal behaviours such as resilience, reliability and professionalism, preparing you for your next step.
You will be assessed throughout the programme through regular reviews and practical activities that demonstrate your development in the workplace.
Assessment focuses on building and demonstrating your knowledge, skills and behaviours over time, with ongoing support from your employer and training provider. You may also complete a final assessment to confirm your readiness for progression into employment or further training.
Level 2 – Foundation Apprenticeship in Retail Service, Supply and Administration
Fees and funding
No
Progression
Progression into employment within retail, business or customer service roles
Progression onto a Level 3 apprenticeship
Development of key employability skills, including communication, teamwork and professionalism
A clear pathway into further training and long-term career development
Modules
Ready to apply?
Take the next step with confidence. Our application guide explains each stage, from choosing a course to enrolling at College.
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