Apprenticeship - Administration Assistant (Level 2 Standard)

Code: APPADML200126/27

This apprenticeship is designed for individuals (under 25’s) who are looking to start a career in administration and business support roles across a wide range of sectors. It is ideal for those at the beginning of their career who want to gain practical experience and develop core workplace skills within an office or organisational environment. The programme is suited to individuals working in, or aspiring to work in, roles such as administrative assistant, office assistant, receptionist or business support officer. It is particularly suitable for those who are organised, reliable and interested in supporting the day-to-day operations of a business. For employers, this apprenticeship provides a structured entry pathway to develop new talent, supporting individuals to build the skills needed to contribute to efficient organisational operations and team performance.

Location

Employment & Enterprise

Dates

1st Aug 2026 - 31st Jul 2027

Days

Var

Times

09:00 AM - 05:00 PM

What qualifications or experience do I need?

You must be working in a suitable administrative or business support role that allows you to demonstrate the Knowledge, Skills and Behaviours (KSBs) of the apprenticeship standard. This programme is designed for individuals starting their career in administration or those looking to develop foundational workplace skills. GCSEs in English and maths at grade 4 (or equivalent) are preferred.

What will I study ?

You will develop the knowledge, skills and behaviours required to carry out routine administrative tasks that support business operations. This includes learning how to organise information, manage data, and support day-to-day administrative activities within an organisation. You will learn how to use digital systems and software to input, manage and retrieve data, communicate effectively with colleagues and stakeholders, and support meetings, events and team activities. Alongside technical skills, you will develop key workplace behaviours such as communication, attention to detail, time management and teamwork, enabling you to work effectively within a structured business environment.

How will I be assessed ?

You will be assessed through a combination of work-based learning and practical activities, building a portfolio of evidence throughout the programme to demonstrate your competence. The end-point assessment will confirm that you can carry out administrative tasks effectively and support organisational operations in a real work environment.

What qualifications could I achieve ?

Level 2 – Administration Assistant Apprenticeship Standard

How do I join the course ?

You can apply online or in person at one of our campuses. Our team will support you through the application, enrolment and onboarding process.

Will I need an interview ?

Yes, you will be required to attend an interview and complete an initial assessment to ensure the programme is suitable for your needs and career goals.

Any extra costs for equipment/materials ?